All our candles and melts are made in small batches and poured by hand. Using a natural soy wax base means slight imperfections are normal and in no way effect the quality of the candle or melt. We think it adds a bit of character too!
However, being the perfectionists we are, if a product is smaller than usual or a bit on the ugly side, we do not sell it.
We absolutely hate waste and want to give our customers the best customer experience, so we package these products as Imperfects and will occasionally treat a lucky customer to a free sample so they can try a new scent!
So, if you are fortunate enough to receive an Imperfect in your box, this is a free gift from us. Give it a whirl and feedback at firstname.lastname@example.org